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PRACTICE HOLIDAYS

Mon 18th March 24

Mon 1st April 24

Tues 2nd April 24

Mon 6th May 24

Mon 27th May 24

PRACTICE HALF DAY CLOSURES FOR TRAINING PURPOSES: (close @ 1pm)

Wed 17th April 24

Thur 6th June 24


 Out of Hours

After 6.00pm each evening and at weekends, the practice is covered for emergencies by South Eastern HSS Trust.

Please contact GP OOH 02891822344

All calls will be recorded.

Home Visits

A request for a home visit should be made before 10.00am. Home visits are made on the basis of clinical need, for patients who are too frail to come to the surgery.

 

 

WE WOULD ENCOURAGE PATIENTS TO USE ONLINE ORDERING FOR REPEAT PRESCRIPTIONS. WE ALSO SUGGEST YOU NOMINATE A LOCAL PHARMACY TO COLLECT YOUR REPEAT MEDICATIONS FROM THE SURGERY. PLEASE SPEAK TO A RECEPTIONIST IF YOU REQUIRE HELP ORGANISING THIS. WHEN YOUR NOMINATED PHARAMCIST IS COLLECTING YOUR SCRIPT PLEASE ALLOW SOME EXTRA TIME PRIOR TO COLLECTING SO AS THEY CAN HAVE YOUR MEDICATION READY FOR YOU.

IF YOU HAVE A CONCERN WHICH YOU FEEL NEEDS MEDICAL ADVICE, PLEASE PHONE THE SURGERY AND THE STAFF WILL CHECK THE REASON FOR YOUR CALL, YOU MAY THEN BE PLACED ON A TELEPHONE TRIAGE LIST FOR A DOCTOR TO CALL YOU BACK. PLEASE NOTE THIS MAY NOT ALWAYS BE WITH YOUR SPECIFIED NAMED GP. 

 

NON URGENT ADMINISTRATION: SUBJECT ACCESS TO RECORD REQUESTS. This will be prioritised and may take longer than usual.

FOR REQUESTS AS LISTED BELOW, PLEASE SPEAK TO RECEPTION STAFF:

OCCUPATIONAL/HGV MEDICALS

COMPLETION OF INSURANCE FORMS/ESA/BLUE BADGE REQUESTS/UNIVERSAL CREDIT

SOLICITOR REQUESTS FOR REPORTS/COPY RECORDS (may take longer than usual)

'REPEAT PRESCRIPTIONS' (Please allow 48hrs -2 working days)

Repeat prescription requests will not be taken over the phone - please do not ask staff to take this information.

Options: On line access - ask at reception to register

Fax: 028 91818805

Entrance hall post boxes - leave in by hand

You should nominate a chemist to 'collect' your prescriptions for you, however your nominated chemist will not be allowed to order your medication for you.  Speak to our reception staff about organising this, or simply add the name of your chemist of choice to your green script request slip.  Please understand our Pharmacies are under a huge amount of pressure currently - please be patient as they try to dispense all required medications. You may require to leave an extra day to collect from your pharmacist unless it  is urgent. It is currently not possible to issue scripts before they are due.

 


***BREAST SCREENING FOR WOMEN OVER THE AGE OF 70***

Women over the age of 70 years can now self-refer every three years into the Breast Screening programme by calling: South Eastern Trust Breast screening unit. 028 90333700


PHYSIOTHERAPY SELF REFERRAL 

You can now self-refer to Physiotherapy If you reside in South Eastern Trust, are over 16 and are suffering from e.g.

  • Low Back Pain
  • Neck Pain
  • Shoulder or knee pain

Download the referral form or submit an e-referral online at 

https://setrust.hscni.net/physio-form/

PODIATRY SELF REFERRAL

Please click on the link below for South Eastern Trust Self referral form

These are also available at The Surgery.

https://setrust.hscni.net/podiatry-referral-form/


We hope to use our surgery website as a way of presenting all our patients with an up to date resource for all information relating to our practice. We will keep it current with any news, developments & details that are relevant to the practice & our patients.

There are two practices at the Surgery, these practices provide general medical services for a geographical area from the surgery premises. The practices aim to provide a caring and efficient service to their patients, covering all aspects of healthcare. We place particular emphasis on health promotion and preventative medicine.

Each partner uses his/her particular skills or interests to the benefit of the partnership. Patients will be registered with the practice and not with an individual GP, although appointment requests for a particular GP can be made. If you express a preference for a particular doctor, however, this may result in a delay in booking an appointment/telephone consultation. The information contained in this website is intended to allow our staff and ourselves to provide our patients with a high quality, efficient service.

Have a look around our website and please do send us some feedback. We can use your thoughts to improve our online services & further develop the website to make it a more useful, practical application for our patients.


(Site updated 08/03/2024)
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